Vintage Velos is proud of the product is sells and stands behind the quality. If for any reason you're not completely satisfied with your purchase, simply return it for an exchange or refund within 30 days from the date of purchase.
Vintage Velos accepts the return of all new, unused merchandise in it's original packaging only.
For Returns, you must include note with the following information:
- Your name and shipping address/daytime telephone
- Items returned
- Reason for return: credit, exchange size (advise size/model you want)
*For good orders sake, we recommend you ship all returns with a trackable service (UPS, Fedex, etc). If we don't receive it we can not exchange or credit you.
Address for RETURNS for customers in USA/Canada/Asia/Australia :
Drake Intl Inc.
980 Birmingham Road
Vintage Velos will only reimburse return shipping on damaged or defective items within the 30 grace period. You will be reimbursed for ground service only. Any packing fees by mailing service will not be refunded.
Vintage Velos stands behind the manufacturers warranties. The item must be warranty inspected by the Vintage Velos before an item is deemed covered under warranty. If covered under warranty, the product may be repaired (if deemed a manufacturing defect, if not, we may offer customer a repair service estimate), replaced or refunded, at our discretion. The original receipt must accompany the warranty request.